TGCloud data loss after instance resizing from legacy networking solution


After instance resizing, all data will be gone. This can be verified using GraphStudio or by running ls in GSQL

Error Messages

Before starting, a warning is displayed to the user in TGCloud:

"This resizing will lead to data loss. Please proceed with caution"


This is due to the legacy networking infrastructure for solutions created before June 20, 2022. Due to the different infrastructure, the old infrastructure is destroyed and resources on the new infrastructure are created.


Contact TigerGraph Support if you need to resize your TGCloud solution created before this date.


Avoid resizing instances that display this warning