Sometimes Start/Resume loading button is disabled

Symptoms

A User reported that the play (start/resume) button was not active and could not load data into the graph. The load button takes time to load.

Error Messages

No error

Cause

Bug

Resolution

This is a known performance issue to us that the play button sometimes takes a very long time to be activated. It has been fixed in TG release 3.6.

Workaround

Restart GraphStudio or load data via GSQL