Obtaining a renewed TG Cloud certificate


TG Cloud sometimes needs to renew a certificate that is about to expire. This can be slightly frustrating as it can break your authentication when trying to connect as you will need the new certificate.

In upcoming versions of TigerGraph, we will be introducing a feature that will alert customers that the cert has been changed but until then please follow this procedure to obtain the new certificate.


1.Install OpenSSL


echo | openssl s_client  -connect HOST:PORT |\
  sed -ne '/-BEGIN CERTIFICATE-/,/-END CERTIFICATE-/p' > certificate.crt

HOST will be your TG Cloud URL without https

The default port is 443