Operating system not supported
Diagnosis
Confirm if the error is due to the OS not being supported or due to a system package missing.
Solution
If due to system package missing, please install the missing package
If due to operating system not supported, confirm that you are using one of our certified operating systems:
OS |
On-premises hosting |
Java JDK version |
GCC version (C/C++) |
RedHat 6.5 to 6.9 |
Yes |
1.8.0_141 |
4.8.2 |
RedHat 7.0 to 7.8 |
Yes |
1.8.0_141 |
4.8.2 |
RedHat 8.0 to 8.2 |
Yes |
1.8.0_141 |
4.8.2 |
CentOS 6.5 to 6.9 |
Yes |
1.8.0_141 |
4.8.2 |
CentOS 7.0 to 7.4 |
Yes |
1.8.0_141 |
4.8.2 |
CentOS 8.0 to 8.2 |
Yes |
1.8.0_141 |
4.8.2 |
Ubuntu 14.04 LTS Ubuntu 16.04 LTS Ubuntu 18.04 LTS |
Yes |
1.8.0_141 |
4.8.4 |
Debian 8 |
Yes |
1.8.0_141 |
4.8.4 |